Live chat now available on our site

Innovation is very important to us and we’re always looking to introduce new features to our treatments and website to make sure we offer the best service possible. This is why we’ve just introduced a new ‘Live Chat’ function to our website.

To start a live chat conversation with one of the team, here’s what you need to do:

Step 1: Locate the Live Chat box

Step 1 - Locate 'Chat with us' at the bottom right of the page

At the bottom right of every page of our site is a small blue bar that says ‘Chat with us!’ To begin a live chat with us, find this box.

Step 2 – Open the Live Chat box and ask us a question

Step 2 - Open the live chat box and ask us a question

To open the box, simply click on the up arrow beside ‘Chat with us!’ This will open the Live Chat box. After you’ve opened the box, ask us a question.

Step 3 – We’ll answer your query

Step 3 - chat to our one of the team

Once you’ve asked your question, one of the team will be able to answer your query there and then.*

* Please note our Customer Care Team is not always online. If there is nobody online to answer your query when you launch the Live Chat box, simply leave us a message and we will get back to you ASAP.


Brown Thomas  ...01 679 0980
Arnotts  ............01 874 8645
Dundrum  ............01 890 4613
Swords  ..............01 890 4613
Galway  ..............091 534 929
Belfast  .............028 9066 7330
Manchester  .......0161 872 6733
Edinburgh  .........0131 557 0775